What is the best electronic diversion client care phase? There are many things to consider. You should have a dedicated diversion specialist who oversees the process to ensure a successful outcome for your clients. The software you choose should be flexible and can help you spot poor practices. For example, some software is set to green, while others are red. Omnicell Analytics and Pandora both produce data on diversion rates, but Omnicell misses a huge diversion of oral CS.
To avoid diversion, make sure your facility has an in-house trained person who can answer questions and ensure the best possible care for each client. Then, train your staff on the diversion process and ensure that everyone is aware of the risks associated with the program. In addition, keep hospital leadership updated with all metrics regarding diversion.
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