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Whether you are a small or medium sized business, Microsoft 365 Business Voice is a unified communication solution that makes it easier to make and receive calls. This cloud-based service can be used by any device, including mobile phones, laptops, tablets and desktops. It is also easy to manage and is hosted on Microsoft’s secure cloud systems. It combines calling and chat functionality, making it a perfect fit for hybrid working.

In addition to providing a modern, reliable telephony system, Business Voice allows you to set up phone numbers for your employees, divisions and departments. You can also set up toll free numbers and automated phone menu systems. You can also transfer and queue calls, as well as manage caller ID. It’s easy to maintain and can be deployed quickly. In addition to the basic features of a phone system, Business Voice also has security features that protect your business contacts and information. You can also use the service to host online meetings with up to 250 participants. It even comes with FCA/MIFID II compliant call recording.

Businesses are constantly evolving. They need to provide a variety of forms of communication. Whether it’s mobile workers, remote employees, or a combination of these, it’s important to keep your business’s data safe. Microsoft 365 Business Voice is a great solution for businesses that want to provide a flexible communication system that’s easy to manage and reliable.

The Cloud Contact Centre add-on offers skills-based routing, advanced reporting, and live wallboards. It also features a multi-level auto attendant, which can help nonprofits triage calls. For large organizations, an enterprise system with Microsoft E5 is also available. In addition to the standard call plan, you can also choose to add International calling. You can even purchase a pooled pool of minutes for up to 300 users. In addition to being affordable, Business Voice offers flexible rates to suit any business.

Business Voice allows you to port your existing phone numbers. It’s easy to manage and set up, and you can also add new phone numbers for your users. You can also use Business Voice on any device. For example, you can set up a toll free number for your business and have it ported to Microsoft’s cloud. You can also set up automated phone menu systems to route calls based on your availability. You can also create a shared line appearance for all of your users, which allows each of your employees to call you from the same phone number.

You can also host conference calls when Teams is not available. Microsoft Teams is a great tool for remote working. It’s easy to install and can be set up in as little as 48 hours. It combines calling, chat, file sharing, and calendaring, which is ideal for hybrid working. Unlike a traditional phone system, it can be used on any device. It also integrates with Outlook and Office products, making it easy to send messages, share files, or schedule meetings.

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